Upon confirmation of your order, you will receive a notification email from info@indica-jewelry.com.
For Orders Within Viet Nam:
- Processing Time: 1-3 Business Days (Monday to Friday)
- Orders within Viet Nam are typically delivered within approximately 3-5 business days (Monday to Friday) after being shipped.
- Cut-off Time: 7:00 PM (GMT +7)
For Orders Within the USA:
- Processing Time: 3-5 Business Days (Monday to Friday)
- Orders within the USA generally arrive approximately 5-7 business days (Monday to Friday) after being shipped.
- Cut-off Time: 7:00 PM (GMT +7)
If you have not received your purchase after 2 weeks from the date of purchase, please notify us at info@indica-jewelry.com.
Taxes, Shipping & Handling Charges:
Shipping:
- All our products are manufactured and dispatched from our primary factory located in Viet Nam.
- For USA orders, we utilize carriers such as UPS, USPS, or FedEx, selecting the most efficient option for delivery.
- For Viet Nam orders, we ship via UPS, FedEx, or DHL, also opting for the most efficient delivery method.
- If you prefer not to leave your package unattended at your front door, please request a signature service. We are not responsible for any lost packages if a signature service is not requested. In such cases, please contact us, and we will assist in filing a claim on your behalf.
Shipping Fees:
- In the USA: $5.99
- In Viet Nam: Free Shipping
Taxes:
- In the USA: No taxes are applied.
- In Viet Nam: No taxes are applied.
For any further inquiries or questions, please do not hesitate to reach out to us at info@indica-jewelry.com.
INDICA-JEWELRY TEAM
- Address: 5 Thanh Luong 19 Street, Ward Hoa Xuan, Cam Le District, Da Nang City, Viet Nam 550000
- Email: info@indica-jewelry.com
From Mon-Fri, 8 AM-5 PM GMT+7.